Author name: Marco Dal Mas

Future Retail

From people-led to system-driven stores: AI-supported operations

PART 2 OF 5
How AI supports coordination, decision-making and execution without changing the operating model.

Future Retail

From people-led to system-driven stores: a framework

PART 1 OF 5
A framework describing how retail operating models may evolve from people-led to system-driven structures.

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